• Small business advice and support

    When someone tells you “oh wow, you've built such an amazing business” – does a part of you wish they knew how lost you sometimes feel?

    I know how hard you work, how badly you want to succeed, how much you believe in the potential of your business, and how much progress you’ve already made.

    But at some point – between juggling orders, suppliers and the relentless need to keep up on social media, you’ve begun to feel overwhelmed. And financially, you may be wondering when you’ll get the chance to pay yourself a decent salary or hire in enough help.


    If that sounds familiar, and you run a small or start-up product business that sells gift, home, stationery or clothing, then find out how I can help.

    "Catherine was a huge help in delving into where and how I can strategise my start-up business and identifying various steps to take to create the results I am looking for. Her retail knowledge was really beneficial and she opened my eyes to concepts and ideas I was yet to think of - very insightful and worthwhile."

    Sara Birchall - Cub and Pudding

    Sometimes, you just need to talk to someone who gets it. Sometimes you've taken in all the information that you can on your own, and you need that injection of personalised support that you can only get from a conversation with an expert.


    I love to support and encourage my clients whether you need a one-off session to create a strategy, or ongoing support to move your business forward.

    "Thank you so much for this one-to-one session, it was great! It has given me lots of ideas to action next year and confirmed a lot of what my gut has been telling me I need to do too!" Naomi Evans, These Two Hands

    How I work with clients

    1. `One hour Clarity Call

    Who is this for?

    Product business owners who want clarity and direction about a specific aspect of their business.


    What's included

    A one hour Zoom call, and after the session you'll receive a recording.


    What we'll cover 

    One specific element of your business that you have a question about

    Your investment: £99
    Next steps
    To book a clarity session, simply click the button below and find a time that's convenient for you.

    "Catherine is an amazing lady who is full of knowledge. She has an incredible ability to listen and give solutions to your problems in a conversational and approachable, un-intimidating way. I contacted Catherine to help me through my wholesale pricing structure and I am now more confident than ever to approach buyers having worked out my limitations and possibilities. I look forward to working with Catherine more as my brand grows." Niccy Iseman, Type and Story

    2. Ongoing mentoring

    Who is this for?

    Product business owners who want ongoing support and to have my advice on tap!


    What's included

    - A detailed pre-mentoring questionnaire that will dig into the details of your business and give me an insight into what's working well and what needs your attention.

    - A one hour Zoom call once a month, and after the session you'll receive a recording so no need to focus on taking notes while we talk.

    - A 20 minute check-in call once a week if desired to see how things are going

    - Unlimited Whatsapp and email support -send me a message and I'll respond within 24 hours (Monday - Friday)


    What we'll cover

    - Ongoing guidance into your day-to-day running of the business so that you always have a sounding board for those difficult decisions.

    - Each month we'll use the one hour call to review the previous month and set clear objectives for the following month.

    - Support creating a trading calendar and sales forecast for your business so that you have clear targets to work towards.

    Your investment: £159 a month for a minimum of 6 months
    Next steps
    To enquire about booking me as your mentor, book a free discovery call below.

    "I highly recommend Catherine's consulting services. She has so much experience with product businesses, which is such a help to people like me. I run a business designing and selling products, but felt unsure about finding more wholesale customers. After my session with Catherine, I now have a much better idea for building the wholesale area of my business and feel really supported having talked through my action plan."

    Frances Verbeek - The Happi Empire

    3. Intensive review package


    Who is this for?

    Product business owners who want me to help them solve a specific problem in their business, and train them to manage it themselves going forward. Perfect for stock management issues, or investigating how to improve profitability for example.


    What's included

    - One 30 minute call to give me a deeper understanding of the issue.

    - I will then ask for the specific information I need to analyse your business in more depth.

    - I will create the tools needed to help solve the problem.

    - We will have a 90 minute session where I run you through what I have created, talk about how to use them and what best practice looks like.

    - You'll have four weeks follow up email or Whatsapp support to help you if you encounter problems.



    What we'll cover 

    Improving your understanding of how to manage one specific issue in your business such as:

    - Using business management techniques to come out of this time stronger

    - How to create a "Plan B" for the rest of the year

    - Pricing

    - Creating a range

    - Stock management

    - Building a sales forecast

    - Robust planning to help you navigate challenging times

    Your investment: £399
    Next steps
    To find out more, book a no-obligation discovery call.


    "I had a session with Catherine to help me find direction with my business. She is experienced, smart and knows how to work with you to create a clear, no-nonsense plan. I feel motivated and on track - and have fallen back in love with my business. Would highly recommend." Katy Theakston, Owl and The Apothecary

    "I throughly enjoyed my session with Catherine and was very impressed by her insights and extensive knowledge.

    From going through my pricing structure, most profitable products, forecasts for the rest of the year and streamlining some of my everyday processes to improve efficiency - these were the 4 most valuable hours since I launched my business last year. I would recommend a session with Catherine to all small businesses looking into taking their business to the next level." Tabara Toplexil, La Basketry

All Posts
THE FOLLOWING TERMS AND CONDITIONS OF USE AGREEMENT (hereafter "Terms") governs your use of our web site (hereafter "web site"). It is vitally important that you read the Terms carefully, as your use of the web site will automatically constitute your agreement to be legally bound by the terms and conditions set out herein. These Terms also govern your use or purchase of the products/services provided through or in connection with the web site (hereafter "services"). Each time you use our services, you acknowledge that you have read these Terms and agree to be legally bound by them. If you do not agree to be bound by these Terms, you may not use the web site(s) or the services provided by Business through its web site(s).

This website is owned by Catherine Erdly (hereafter “Business”) , registered as a sole trader.

The following words used in these Terms shall have the following meanings:

“Personal Information” shall mean all data and/or information provided by and about User, including e-mail address (es), name, address, credit card, or other payment information, etc.;
"Business web site" shall mean all web sites on which Business provides products and/or services.
"Business User" shall mean all Users of the Business web site(s) and services.
"Business Products and Services" shall mean all products and/or services provided directly by Business;
“3rd–Parties” include all advertisers, partners and affiliate vendors that are included on, or linked to, the Business web site(s).
Links to third party websites on this website are provided solely for your convenience. If you use these links, you leave this website. We have not reviewed all of these third party websites and do not control and are not responsible for these websites or their content or availability. We therefore do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to this website, you do so entirely at your own risk.

What User derives from use of Catherine Erdly products/services/information depends upon User’s commitment to, and effort in, applying the information. Catherine Erdly does not represent, warrant or guarantee that User will achieve any particular results in business as a result of purchasing and using Catherine Erdly products/services/information. User acknowledges that the success of User’s business depends on User’s skills, effort and commitment. PLEASE SEE OUR EARNINGS AND TESTIMONIAL DISCLAIMER ELSEWHERE ON THIS WEB SITE.

Any sweepstakes, contest or similar promotion made available through Business websites or for which Business may, from time to time, send e-mail messages to you, will be governed by official rules that are separate from and may vary from these Terms. By participating in any such sweepstakes, contest or similar promotion, User will become subject to its specific official rules. Note, however, that User remains subject to these Terms to the extent they do not conflict with the applicable official rules.

Catherine Erdly regularly sends out a newsletter and/or other informational emails (collectively referred to as "Newsletters") to all Users. In these Newsletters, we may inform you about new services, features or products. User may choose to unsubscribe from the Newsletter at any time using the unsubscribe option at the bottom of our emails, or by writing to us at catherine@futureretail.world or following the unsubscribe link contained in each of the emails.

The Business web site contains copyrighted material, trademarks and other proprietary information, including, but not limited to, text, software, photos, video, graphics, music and sound and the entire content of the web site is copyrighted as a collective work under UK and International copyright laws. The Business owns a copyright in the selection, coordination, arrangement and enhancement of such content, as well as in the content original to it. You may not modify, publish, transmit, participate in the transfer or sale, create derivative works or in any way exploit, any of the content, in whole or in part. Except as otherwise expressly permitted under copyright law or these Terms, no copying, redistribution, retransmission, publication or commercial or non-commercial exploitation of downloaded material will be permitted without the express written permission of Business and the copyright owner. Elements of the web site are protected by trade dress, trademark, unfair competition and other laws and may not be copied or imitated in whole or in part, by any means, including but not limited to, the use of framing or mirrors.

You are permitted to print and download extracts from this website for your own private use on the following basis:
(a) no documents or related graphics on this website are modified in any way; 
(b) no graphics on this website are used separately from accompanying text; and
(c)any of our copyright and trade mark notices and this permission notice appear in all copies. 
Copyright Infringement
In accordance with UK and International law, any notifications of claimed copyright infringement should be sent to us immediately. Such notification can be sent by email, to catherine@futureretail.world or by letter to: Catherine Erdly, 119 Sydenham Park Road, , London, London, United Kingdom, SE26 4LP.

Copyright Infringement – Digital Millennium Copyright Act
If operating in America: The Digital Millennium Copyright Act of 1998 (the "DMCA") provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. copyright law. If you are a copyright owner or an agent thereof and believe in good faith that materials hosted by Business infringe your copyright, you (or your agent) may send Business a notice requesting that the material be removed or access to it blocked by providing Business’s Copyright Agent with the following information in writing (see 17 U.S.C 512(c)(3) for further detail):

1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
2. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online web site are covered by a single notification, a representative list of such works at that website; 
3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity, and that is to be removed or access to which is to be disabled and information reasonably sufficient to permit the Business to locate the material; 
4. Information reasonably sufficient to permit the Business to contact you, such as a name, address, telephone number, and, if available, an e-mail address; 
5. A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
6. A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. 

If you believe in good faith that a notice of copyright infringement has been wrongly filed against you, the DMCA permits you to send Business a counter-notice. Notices and counter-notices must meet the then-current statutory requirements imposed by the DMCA; see http://www.loc.gov/copyright for details. Notices and counter-notices with respect to this website should be sent to : Catherine Erdly, 119 Sydenham Park Road, , London, London, United Kingdom, SE26 4LP.

Business suggests that you consult your legal advisor before filing a notice or counter-notice. Also, be aware that there can be penalties for false claims under the DMCA.

Any rights not expressly granted in these terms are reserved.

While the Business uses reasonable efforts to include accurate and up-to-date information, the Business specifically disclaims any and all responsibility or liability for the accuracy, content, completeness, legality, reliability, or operability or availability of information or material displayed in any and all Business web sites, either now operating or created in the future. The Business disclaims any responsibility or liability for the deletion, failure to store, mis-delivery, or untimely delivery of any information or material. The Business disclaims any responsibility or liability for any harm resulting from downloading or accessing any information or material on the Internet through the Business web site.

The Business does not make any warranties or representations regarding any data, service and/or information provided or made available by any user on any of the Business web sites or on any external web sites linked to them. In particular, the Business does not warrant or represent that said data, service and/or information is true or accurate, or that it fulfils or serves any particular purpose.

Without limiting the foregoing, under no circumstances shall the Business be held liable for any delay or failure in performance resulting directly or indirectly from acts of nature, forces, or causes beyond its reasonable control, including, without limitation, Internet failures, computer equipment failures, telecommunication equipment failures, other equipment failures, electrical power failures, strikes, labour disputes, riots, insurrections, civil disturbances, shortages of labour or materials, fires, floods, storms, explosions, acts of God, war, governmental actions, orders of domestic or foreign courts or tribunals, non-performance of 3rd-parties, or loss of or fluctuations in heat, light, or air conditioning.





The Business may modify, suspend, discontinue or restrict the use of any portion of the Business web site, including the availability of any portion of the content at any time, without notice or liability.

User acknowledge and agree that it is virtually impossible to achieve continuous, uninterrupted availability of the Business or any other, web site. While we endeavour to ensure that this website is normally available 24 hours a day, we will not be liable if for any reason this website is unavailable at any time or for any period. Access to this website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.

Our liability (and that of our officers, directors, employees, shareholders or agents) of any kind (including our own negligence) with respect to our website or service for any one event or series of related events is limited to the total fees which you have paid to us in the 12 months before the event(s) complained of.

In no event (including our own negligence) will we be liable for any:
(a) economic losses (including, without limit, loss of revenues, profits, contracts, business or anticipated savings); 
(b) loss of goodwill or reputation; 
(c) special, indirect or consequential losses; or
(d) damage to or loss of data
(even if we have been advised of the possibility of such losses).

Nothing in these terms and conditions shall exclude or limit our liability for (i) death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977); (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under applicable law.

You agree to indemnify, defend and hold harmless the Business, its web site(s) and each of its respective advertisers, partners, suppliers, licensors, officers, directors, shareholders, employees, representatives, contractors, agents and sub-licensees, from any and all claims (including but not limited to claims for defamation, trade disparagement, privacy and intellectual property infringement) and damages (including attorneys' fees and court costs) arising from or relating to any allegation regarding: 
1. Your use of the Business web site(s); 
2. The Business's use of any your content or information, as long as such use is not inconsistent with these Terms; 
3. Information or material provided through your IP address, even if not posted by you or
4. Any violation of these Terms by you. 

These terms and conditions shall be governed by and construed in accordance with English law. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the English courts where the claim is brought by you. We nevertheless retain the right to bring proceedings against you for any threatened or actual breach of these terms and conditions in your country of residence, registration or business or any other relevant country.

We do not warrant that materials, services or information for sale on the website are appropriate or available for use outside the United Kingdom. It is prohibited to access the website from territories where its contents are illegal or unlawful. If you access this website from locations outside the United Kingdom, you do so at your own risk and you are responsible for compliance with local laws.

If any provision of these Terms is, for any reason, invalid and/or unenforceable, as determined in an appropriate Court of proper jurisdiction, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law. You agree to replace an invalid and/or unenforceable provision with a valid and/or enforceable provision that most closely approximates the intent and economic effect of the invalid and/or unenforceable provision and shall be interpreted most favourably, when possible, to the benefit of the Business.

Section Titles : The section titles used in these Terms are purely for convenience and carry with them no legal or contractual effect.

Incident Reporting : Any complaints regarding violations of these Terms by a User should be directed to customer services at catherine@futureretail.world. Where possible, include details that would assist the Business in investigating and resolving the complaint (i.e. expanded headers and a copy of the offending transmission).

Complaints Procedure : We are very proud of our high standards of customer service however, in the event that we fail in meeting these standards, please do not hesitate to contact us at 119 Sydenham Park Road, , London, London, United Kingdom, SE26 4LP.

You may not assign, sub-license or otherwise transfer any of your rights under these terms and conditions

If any provision of these terms and conditions is found by any court of competent jurisdiction to be invalid, the invalidity of that provision will not affect the validity of the remaining provisions which shall continue to have full force and effect.

No person other than the parties to these terms and conditions are intended to benefit from them pursuant to the Contracts (Rights of Third Parties) Act 1999.

These Terms represent the entire understanding between the user and the Business and supersedes any prior statements or representations. THE USER AGREES TO THE TERMS OF THIS ONLINE AGREEMENT, by using the web site, it’s services, sign up, posting, downloading and uploading content, and understands that it is entering into a binding and legal agreement with Business.

You agree to file any claim regarding any aspect of this web site or these Terms within six (6) months of the time in which the events giving rise to such alleged claim began, or you agree to waive such claim. You also agree that no claim subject to these Terms may be brought as a class action or in any other jurisdiction than English courts.

These Terms and Conditions were last updated, and became effective, on 23/05/2018.

Contact Information : Our contact details are as follows:
Business Name: Catherine Erdly, 119 Sydenham Park Road, , London, London, United Kingdom, SE26 4LP. General email: catherine@futureretail.world
Telephone number:	07791675436
This Website is owned by Catherine Erdly (hereafter “Business”) , registered as a sole trader.

We take user privacy seriously and take reasonable efforts to protect it. We have created this Privacy Policy (hereafter “Policy”) in order to share with you our information collection and use practices. AS MORE CLEARLY DEFINED HEREIN, WE WILL NEVER KNOWINGLY SELL OR ASSIGN YOUR PERSONAL INFORMATION WITHOUT YOUR KNOWLEDGE AND/OR APPROVAL. Please read this Policy carefully before sharing any personally identifiable information described below.

By using, registering or placing an order on this website at https://www.futureretail.world, you consent to the collection, use and transfer of your information under the terms of this policy. Since this is a growing web site and because Internet technologies are constantly evolving, this Policy is subject to change at any time and any changes will be posted on this page.

This Policy works hand-in-hand with the Terms and Conditions of Use, found elsewhere on the web site.

For the purposes of the Data protection Act 1998, the Data Controller is Catherine Erdly of 119 Sydenham Park Road, London, London, United Kingdom, SE26 4LP, (catherine@futureretail.world).

What personally identifiable information does the Business collect and how is it used?
When you visit, register or order products or services on https://www.futureretail.world you may be asked to, or of your own volition, provide information from which you can be identified, including your name, email address, home or Business address etc as well as text you may upload and other technical data such as the IP address of the machine you use. The Business will not collect such information from users while they use the web site unless they voluntarily provide it to us and authorise us to collect such information. Users may provide other information about themselves from which they can be identified.

The Business may use or disclose all such information in order to:
fulfil a sale of a product or service including sharing such information with its partners and suppliers
carry out the service as requested by you
support marketing activities
to respond to other inquires or requests by you
to provide information about specials, sales or new products or services that you will introduce in the future.
obtain analysed information

and will retain such information for the following period of time:
For no longer than required to fulfil the sale of the product
For no longer than required to perform the service
We may also disclose personally identifiable information in the establishment or exercise of legal rights or defences against legal claims, to comply with applicable laws or regulations, to comply with a valid legal process, such as a search warrant, subpoena or court order or to investigate suspected fraud or a violation of our Terms and Conditions of Use. We will never sell user information to any 3rd-party not affiliated with the Business, without your specific and unambiguous consent, except in connection with the sale or merger of the Business or the division responsible for such services provided.

User may ‘opt out’ by contacting customer service at catherine@futureretail.world.

The Business may, from time to time, send or post surveys or requests for your feedback in order to help us make our web site and services better. Any responses we receive from users will be used only to evaluate our web site and services and no personally identifiable information from respondents will be shared with any non-employees of Business, except that information provided in the Feedback/Comments areas.

If you are chosen for a promotion or as a winner in a contest, you give the Business permission to use your name, image and other information about you, for marketing purposes.

To maintain customer service standards and to assist staff training, we may record and monitor incoming calls.

What non-personally identifiable information does the Business collect and how is it used?

The Business collects and tracks certain non-personally identifiable information, including, but not limited to, IP numbers and browser type, access times, domain names, usage habits and other information which does not specifically identify any individual.

Does Catherine Erdly have a newsletter?
The Business regularly sends out a Newsletter via email (hereinafter "Newsletter") to all Users (unless they have ‘opted-out’). In these Newsletters, we may inform you about new features from Catherine Erdly and about the upcoming week’s events or special promotions.

User may choose to unsubscribe from the Newsletter at any time by sending an email to Customer Service at catherine@futureretail.world.

Disclosure of your information
The information you provide to us may be accessed by or given to third parties who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf. We may also pass aggregate information on the usage of our website to third parties but this will not include information that can be used to identify you.

Where you have consented when providing us with your details, we may also allow other companies in our group, to contact you occasionally about products and services which may be of interest to you. They may contact you by e-mail. If you change your mind about being contacted by these companies in the future, please let us know at catherine@futureretail.world.

You agree that we may disclose your identity and contact details to (1) any third party who claims to us that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights or their rights of privacy, and (2) to other companies and organisations for the purposes of fraud protection and credit risk reduction.

Finally, if our Business enters into a joint venture with or is sold to or merged with another Business entity, your information may be disclosed to our new Business partners or owners.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.
Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

Does the Business use cookies?
Cookies are small text files that a website can write to your computer. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. We use cookies to identify you and allow you to log in once to our web site and search or post without having to log in again and again. Cookies are also used by our affiliates or links to identify you as a User of https://www.futureretail.world.
The following is a summary of the types of cookies that are being used on this site, along with information on how you can block them.

Cookie Type	Cookie File Names	Purpose	Active on this site	More Information
Essential Site Cookies	Various	Site cookies are essential to the operation of this website. They are usually set when you first visit the site and deleted when you close your browser. If blocked, this site will not operate correctly	Yes	n/a
CMS (Content Management System)	Various	Cookies are set by our CMS/Blog system when you first visit this site. These cookies are not used by Catherine Erdly. These cookies are usually deleted when a user closes their browser	Yes	n/a
Google Analytics	_utma
_utmz	These cookies are used to collect information about how visitors use our site. The information is used to compile reports that let us improve the site. The information is collected in any anonymous form, including the number of visits to this site, how you arrived at the site, and which pages you visted.	Yes	You can opt-out of these cookies by following this link: http://tools.google.com/dlpage/gaoptout
Site Cookie Acceptance	cookietab-last-shown-time
cookietab-consent	These cookies are used to record if a user has accepted the use of cookies on this website	Yes	n/a
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

The Business does not use Cookies to store information such as credit card numbers, telephone numbers, or other information you provide.

This Privacy Policy only covers the use of Cookies by Catherine Erdly. It does not cover the use of Cookies by any other 3rd-party or advertisers.

Is my information private with Business merchants?
The only Voluntary Information that may be shared between Business and one of our partner web sites is that which pertains to information used in the furtherance of tracking an order and providing you with correct information regarding same.

Order information, including order numbers and amounts, may be available to the Business, affiliate merchants and 3rd-party affiliate program management companies, for accurate tracking purposes. The Business will not release this information to other parties unless you request it.

What about data security?
We employ security measures to protect, so far as reasonably possible, your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires or permits.

The Business requires that our advertisers and partners ensure the security of the data that users provide to them, however, in the event of a breach of their security measures, you agree that the Business will not be liable for any losses or damages.

The Business limits access to personal information about users to employees, for whom we reasonably believe it is necessary, in order to provide products or services.

May I see the information the Business collects about me?
You are entitled to see the personal information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us at catherine@futureretail.world. We do not raise any charge in providing you with details of the information we hold about you, but we may raise a charge where such requests are manifestly unfounded or excessive, in particular because of their repetitive character, we may either charge a reasonable fee taking into account the administrative costs of providing the information or communication or taking the action requested or refuse to act on the request.

Can I Opt-out?
The Business gives users the option to remove personally identifiable information from our list of active users.

You may also choose to opt-out of certain communications from the Business, such as our Newsletter.

If you want to unsubscribe or opt-out of communications from us, send an email to Customer Service at catherine@futureretail.world. We will respond within 48 hours.

The Business is not responsible for removing personally identifiable information from the lists of any 3rd-party partner or advertiser who has previously been provided your information in accordance with this Policy.

Where is the web site located?
The Business web site is maintained in the United Kingdom. If you are located outside of the U.K., by using the web site, you authorise the import of you information and its use, as specified in this Policy.

What is the minimum age to use this website
Use of https://www.futureretail.world and products/services are intended for persons who are eighteen (18) years or older, or Business entities.

If proof comes to the attention of the Business that an individual user is under the age of eighteen (18) years, and is accessing our services and/or products without the consent, approval or authorisation of their parents or legal guardian or other person with legally recognised parental authority, the Business will immediately terminate such account.

Will there be changes to this Privacy Policy?
The Business reserves the right to amend this Policy at any time, in the event that this becomes necessary after initial release, or in the event that it becomes necessary with respect to additional, deleted, modified or amended services provided by Business.

The Business will not personally notify you of any amendments to this Policy. Users are urged to check this Policy frequently in order to determine whether any changes have been made. Users understand and agree that continued use of the Business web site assumes that they have read and accepted this Policy, as it may be amended from time to time.

Where can I access this policy?
This Policy is accessible from the Home Page of the Business web site, under the link “Privacy Policy".

Spy ware
The Business never uses or installs spy ware on user computers, nor do we use spy ware to retrieve information from user computers.

Your California Privacy Rights
IF YOU ARE A USER IN CALIFORNIA, USA: The State of California, USA, has passed legislation requiring certain specific disclosures be made available to California residents who use the Internet and provide information that may be used for marketing purposes. That legislation requires any Business that discloses a customer's personal information (as defined by the “Act”) to any 3rd-party, for direct marketing purposes, to provide the customer a method for obtaining the names, addresses and certain other specified details of anyone who might have received that personal information. If you are a California resident you may request this information from Business by writing to: 
Catherine Erdly,
119 Sydenham Park Road, 
United Kingdom,
SE26 4LP,
Attn: California, USA Privacy Rights.

or by sending an e-mail, with “California, USA Privacy Rights” in the subject line, to catherine@futureretail.world. Catherine Erdly is not obligated to respond to more than one such request from User per calendar year.

Section Titles
The section titles used in this Policy are purely for convenience and carry with them no legal or contractual effect.

All comments, queries and requests relating to our use of your information are welcomed and should be addressed to catherine@futureretail.world.

What is the effective date of this privacy policy?
This Privacy Policy was last updated, and became effective, on 23/05/2018.